eKô ESPRESSO FORTE | 10x500g

1. Unopened packaging: We accept returns of coffee as long as the packaging is unopened and undamaged. Please make sure the package is sealed and shows no signs of tampering.
2. Quality defects: If you find a quality defect in our coffee, please contact us within 7 days of receiving your order. We will review the case and find an appropriate solution, including replacement or refund.
3. Taste preferences: Unfortunately, we cannot accept returns based on taste preferences or personal preference. We recommend trying our coffee before purchasing to make sure it meets your expectations.
4. Returns and refunds: For eligible returns, we will issue a refund of the purchase price less any shipping charges. Return shipping costs are the responsibility of the customer.

1. Dispatch time: The estimated dispatch time is 1 - 3 working days after receipt of order.
2. Delivery address: Please ensure that you have provided the correct delivery address. We cannot accept responsibility for failed deliveries due to inaccurate information.
3. Shipping costs: The shipping costs are CHF 3.00 per product. From a purchase value of CHF 100.00 we deliver free of charge.
4. We currently only deliver in Switzerland.

If you have any questions regarding shipping, please contact us. We will be happy to help you.