eKô LUNGO | 10x500g

1. Unopened packaging: We accept returns of coffee as long as the packaging is unopened and undamaged. Please make sure the package is sealed and shows no signs of tampering.
2. Quality defects: If you find a quality defect in our coffee, please contact us within 7 days of receiving your order. We will review the case and find an appropriate solution, including replacement or refund.
3. Taste preferences: Unfortunately, we cannot accept returns based on taste preferences or personal preference. We recommend trying our coffee before purchasing to make sure it meets your expectations.
4. Returns and refunds: For eligible returns, we will issue a refund of the purchase price less any shipping charges. Return shipping costs are the responsibility of the customer.

1. Shipping time: Estimated shipping time is 1 - 3 business days after order is received.
2. Shipping address: Please make sure you have provided the correct shipping address. We cannot take responsibility for failed deliveries due to inaccurate information.
3. Shipping costs: The shipping costs are 9.00 CHF per product. From a purchase value of 100.00 CHF we deliver free of charge.
4. We currently deliver only in Switzerland.

If you have any questions regarding shipping, please contact us. We are happy to help you.